Refund Policy

Last updated: November 14, 2026

AI Credit Packs

You can get a full refund of an AI credit pack within 14 days of buying it if you haven’t used any of its credits. Credits that have been used can’t be refunded. If an AI make fails, its credits come back to you automatically.

To ask for a refund, email support@laseros.com with your receipt. Refunds are paid by Paddle.com, the Merchant of Record for AI credit orders, to the card or account you paid with.